Jeff Papows, PhD

For more than 30 years, Jeff Papows has been one of the software industry’s most successful senior executives. His achievements span early stage companies to global, publicly traded organizations. His track record distinguishes him as a leader capable of handling every kind of business situation.

Career Highlights

  • President and CEO, Lotus Development (IBM)
  • President and CEO, Cognos, Inc. (IBM)
  • Executed multiple capital raises/acquisitions/exits/public offerings
  • 6 board seats; Clickfox, Mitratech, WebLayers, eHealth Analytics, Agero Inc. (current) ShopAdvisor, Inc. (current)

Most notably, Jeff was president and CEO of Lotus Development Corporation (IBM) where he is widely credited for making Lotus Notes an industry standard and growing its customer base to more than 80 million users. Following IBM’s $3.5B acquisition of Lotus, which was the largest in the technology industry’s history at that time, Jeff stayed on as Lotus’ President and CEO for seven years, ensuring the company’s success. Before Lotus, Jeff was the President and CEO of Cognos, Inc. (NASDAQ: COGN) the leader in business intelligence (BI) and performance management (PM) software. Jeff led the company to sustained profitability, an initial public offering and continued growth that met or exceeded market and Wall Street expectations. He also held senior management positions with several software companies that were recognized as innovative category leaders in the nascent and burgeoning independent software industry, including Software International and Cullinet Software, which was acquired by CA Technologies.

In addition to deftly managing large organizations Jeff has shown he is equally adept at shepherding early stage companies from their launch, through liquidity events and successful exits. Jeff was President and CEO of Maptuit, a provider of real-time commercial navigation software. Having led Maptuit from the outset to profitability and a market leadership position, Papows continued to play an active role in the company as Chairman of the Board through its acquisition in 2012 by Telogis. Jeff was also President and CEO of Weblayers Inc., a leader in Automated Design Time Software Governance. Under Jeff’s leadership, the company quadrupled in size and became cash flow positive.

Today Jeff is the CEO of ShopAdvisor, Inc., an innovative provider of mobile proximity marketing technology, which is used by restaurants, CPG brands, retailers and digital agencies to power mobile marketing campaigns. Jeff took over leadership of the company in the Fall of 2015 to turn around the company’s fortunes. Jeff quickly positioned the company away from its focus on the traditional retail advertising market, which was in decline, to the growing CPG, QSR and Fast Casual restaurant segments. To accelerate this transition, he brought in new investors and made a strategic acquisition of Redwood City, CA-based Retailigence Corporation in a stock swap transaction. This move and the subsequent integration of Retailigence into ShopAdvisor was met with industry acclaim, calling ShopAdvisor a player in mobile proximity marketing. Today the company is breaking new ground in helping QSR and Fast Casual restaurant owner/operators increase brand awareness and sales to consumers through contextually intelligent mobile marketing campaigns.

Papows has been a frequent guest of CNN and Fox News, numerous businesses daily’s journals, blogs, and forums. Jeff is also a successful author, Jeff’s book, Enterprise.com: Information Leadership in the Digital Age has sold more than 90,000 copies and has been reprinted multiple times in several languages. Jeff also completed a second book Glitch – The Hidden Costs of Faulty Software – published by Prentice Hall in the summer of 2010. Jeff’s third book, Unbridled Passion, Show Jumping’s Greatest Horses and Riders received a bronze medal for book of the year in the sports category in 2012.

Jeff has been named to Upside Magazine’s list of one hundred most important people shaping the digital age, as well as numerous similar awards. Jeff has been the keynote speaker at Comdex, testified in the U.S. Senate, visited the white house for discussions of digital matters affecting the industry and country and has been a college commencement speaker multiple times. Jeff holds a Ph.D. in Business Administration as well as having earned a Master of Arts degree in Human Resource Management and a Bachelor of Science degree in Biology.

Jeff serves on the Board of Agero, one of the larger and premier telematics providers achieving spectacular growth from very large basis points.